Thanks to CBT News for the opportunity to serve as a panelist at the Auto Leadership Summit. It was an honor to share the stage with Brian Bennett and Barrett Beaty to discuss today’s rapidly evolving regulatory landscape and what it means for dealerships.
The FTC’s Enforcement Playbook: What Dealers Need to Know Right Now
“Employees need to clearly understand what they can and cannot do. The language they use matters, and the industry’s increased focus on compliance means we must be more intentional than ever about training employees in areas that may not have received the same level of attention in the past.” — Shannon Robertson
Compliance is no longer just a policy issue—it’s a people issue. Training, accountability, and communication remain critical to reducing risk and building consumer trust.
The FTC’s Enforcement Playbook: What Dealers Need to Know Right Now
