New Vehicle

Franchised new vehicle dealerships carry a brand and an image that creates expectations among buyers. New vehicles are a large, complex purchase for customers. Franchised new vehicle dealers work to provide competitive pricing and financing along with the best quality customer service while meeting the requirements of a complex, highly-regulated transaction. AFIP certification is the cornerstone to the dealer’s compliance program.

AFIP’s Franchised New Vehicle certification program has been designed to insure that F&I managers and other personnel working in Franchised New Vehicle sales are trained to meet the highest ethical and compliance standards when selling Franchised New Vehicles. It’s another building block of the successful dealership that creates trust and lifelong customers.

What’s Included

After you order the course, you’ll receive access to the CARLAW^® F&I Legal Desk Book, and instructions for accessing the AFIP LMS (Learning Management System), an interactive multimedia online e-training system.

• Detailed lesson plans to walk you through what you need to know about each section
• Lecture videos hosted by AFIP Instructors
• Shorter lecture series for easier self-study
• Access the course modules on various types of technology
• Required reading documents to supplement the course text
• Practice quizzes so you can gauge your progress
  
  

• Ethics
• State Laws