With nearly three decades experience in the retail auto industry, Judy Vann specializes in training for sales and marketing, F&I, and management. Judy is an AFIP Accredited Facilitator for the AFIP Certification Program and has taken hundreds of F&I managers through the program over the last five years. Her proven training methods have resulted in some of the highest scores in AFIP history.
In addition to her work with AFIP, Judy is also the training specialist for the NJCAR Academy. Her company, JV Solutions, enables dealers to maintain the standards and ethical practices necessary in today’s ever-changing environment. She has also helped dozens of dealer groups with their Safeguards and Red Flags Rule policy implementations.
Through needs analysis, problem solving, strategic planning, coaching, and training, her company has created educational programs that are designed to use a real-world approach to increasing confidence and performance during each stage of the selling process.
Jeffrey Bennett earned his BA at Kenyon College and his MA at Saginaw Valley State University. He has written three textbooks for Northwood University, where he teaches automotive management, marketing, advertising and English classes.
Jeff first earned his AFIP Certification in 2007 and teaches Northwood’s AFIP Certification classes at the Michigan campus. In 2008, Bennett became the host of AFIP’s multimedia lecture series, which is included in the AFIP study materials.