Article Archive

FTC Sucker-punches Car Dealers View Article

Yielding to congressional pressure, the FTC has again delayed its enforcement of the Red Flags Rule until June 1, 2010, placing thousands of car dealers in jeopardy. The reality is, the FTC’s lack of enforcement doesn’t change the fact that dealers should have been Red Flags compliant since November 1, 2008....

The Red Flags Rule in Brief View Article

As the 21st Century begins, cases of identity theft are rising rapidly. Consumers must protect themselves from this – the fastest-growing crime in the U.S. Throughout the years, establishments of all kinds have taken it upon themselves to protect their customers’ nonpublic information in any way possible...

The Seven Deadly Sins of F&I View Article

The combination of the current economic conditions and the modern litigious environment makes paying close attention to regulatory compliance and best practices a must for dealers across the US.

The Seven Deadly Sins of F&I are the seven most common errors that cause dealers to become the targets of media exposes, class-action lawsuits, and high-dollar regulatory fines...

Operating The Best F&I Department Means Never
Saying The Word Best
View Article

Next to, “Did I get approved?” the second most common question customers ask is “Is this the best rate available?” Simply put, the word best cannot be used when discussing the installment sale finance charge or lease money factor with a customer. . .